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  • Gmail tech support

    Scam alert - Gmail tech support website not all it appears

    14 March 2017

    Some websites are cleverly designed to appear legitimate, but a few easy checks can uncover a different story.Scammers can quickly set up websites that use familiar logos and colours that act as ‘phishing’ sites, designed to lure in unsuspecting targets for scamming. A site ...
  • Real-life case studies the focus at Christchurch Consumer Rights Day

    6 March 2017

    Consumer Rights Day is a regular nationwide roadshow run by the Consumer Protection team and brings together speakers from a broad range of organisations to present to community advisers who regularly deal with clients that have consumer-related complaints.Attendees can buil...
  • Scam alert: Police warning on email infringement notices

    1 February 2017

    NZ Police are advising the public to carefully review any infringement notices they receive via email, following a recent scam.In the scam people receive an email claiming to be from the Police advising them that they have been issued with an infringement notice, and immedia...
  • comp

    Calling all website users

    21 December 2016

    Please take our quick survey and help us to continue to improve our website.
  • christmas optimised

    12 consumer tips for Christmas

    5 December 2016

    Know your consumer rights and how to keep safe this Christmas.We have chosen 12 tips to avoid most common consumer issues that come with other festive-season favourite activities. Tis the season to be shopping online. Shopping online can be a very handy way to purchase gifts...
  • Prize draws that are too good

    Prize draws that are too good to be true

    22 November 2016

    Don't be fooled by holiday prize draw scams that ask you to respond with personal information or money.
  • Spam - Fraud Awareness Week

    Email scammers are targeting Kiwis

    18 November 2016

    Two thirds of us have received suspicious emails from unknown people seeking money or personal details in the past year.
  • Fake promises and threats

    Fake promises and threats over tax

    17 November 2016

    Beware of fake tax refunds or payment demands from scammers who impersonate Inland Revenue in order to steal your private information.
  • Scam alert

    Scam alert: Cold callers claiming to be from a government department

    17 November 2016

    Scammers claiming to be from a government department or using the name of a respected member of society are cold-calling people to ask for personal details.
  • FAW hero image2

    Fraud Awareness Week – how you can get involved

    16 November 2016

    Use these free resources to help raise awareness of scams during Fraud Awareness Week (13–19 November).