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Laws that protect you when buying from, or sharing your information with, businesses selling in…
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What to consider when buying online and in person — plus different payment methods.
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Making good decisions — about signing contracts, getting quotes, claiming on warranties and more.
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How to handle common problems with products, services, or the people who sell them.
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Use our Consumer Rights Finder to check your rights under New Zealand law. Find out…
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Learn how to make a complaint about a product or service in New Zealand. Understand…
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How to recognise, avoid, and act against scams, protect personal information, and prevent identity theft…
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Natural disasters can put strain on both businesses and consumers. They may cause delays, cancellations,…