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Laws that protect you when buying from, or sharing your information with, businesses selling in…
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What to consider when buying online and in person — plus different payment methods.
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Making good decisions — about signing contracts, getting quotes, claiming on warranties and more.
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If you need help when things go wrong, use this simple tool to check your…
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How to handle common problems with products, services, or the people who sell them.
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Steps to take if you have an issue with an NZ product or service.
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How to recognise, avoid, and act against scams, protect personal information, and prevent identity theft…
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Information impacting consumers during the current COVID-19 settings in New Zealand.
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The holiday season is something we all look forward to. It's a time filled with…
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Natural disasters can put strain on both businesses and consumers. They may cause delays, cancellations,…