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Displaying 17 – 32 of 45 results
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Consumers encouraged to know their rights
22 May 2019
The New Zealand Consumer Survey is conducted every two years by Consumer Protection, part of the Ministry of Business, Innovation and Employment.
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Power up on your Consumer Guarantees
18 June 2017
Over the next few months Consumer Man and Purchase Woman, our consumer heroes, will be schooling you on your general rights and responsibilities under the Consumer Guarantees Act. Take our quiz now and test your knowledge! -
Scammers take advantage of WannaCry ransomware attack
17 May 2017
Scammers have been quick to find a way to financially benefit from the recent global ‘WannaCry’ cyber attack that has been targeting older computer operating systems and locking files until a ransom is paid.What’s the scam?Cold-callers are targeting New Zealanders by telling... -
National Consumer Survey 2016
8 May 2017
National Consumer Survey is a survey conducted by the Consumer Protection team, part of the Ministry of Business, Innovation and Employment. In 2016 we surveyed more than 1,200 New Zealanders to gain a better understanding of what consumers know about their rights, where the... -
‘Missed call’ scam on the rise
5 April 2017
If you've received an unexpected call lately from an overseas number that you don’t recognise, you’re not alone. The ‘missed call’ or Wangiri scam – Japanese for ‘one ring and cut’ – has been on the increase over the last few weeks. New Zealand targets of the scam report the... -
Fake emails from “Consumer Affairs”
30 March 2017
We’ve received reports from business owners who have received emails from a sender claiming to be “Consumer Affairs”.Emails come from compt.dept.sr@outlook saying they work on behalf of Consumer Affairs and the company they work for has a complaint lodged against the busines... -
Scam alert - Gmail tech support website not all it appears
14 March 2017
Some websites are cleverly designed to appear legitimate, but a few easy checks can uncover a different story.Scammers can quickly set up websites that use familiar logos and colours that act as ‘phishing’ sites, designed to lure in unsuspecting targets for scamming. A site ... -
Scam alert - Boost your business email security to stop scammers
22 February 2017
Consumer Protection and cloud accounting software company Xero are advising New Zealand business owners to review their email account security following a fraud -
New campaign will power up your consumer knowledge
17 February 2017
Got a consumer rights issue, and don’t know where to turn?Consumer Man and Purchase Woman to the rescue!Many New Zealand consumers are often unaware of their rights when buying goods and services, and this lack of confidence and knowledge can lead to problems that can be avo... -
Scam alert - Elderly New Zealanders scammed for thousands of dollars
16 February 2017
The elderly are the latest victims to be targeted in a recent phone scam resulting in the loss of thousands of dollars.In the scam elderly targets are called by a telco or utility company claiming that there is a problem with their payment, and the service will be cut off im... -
Scam alert: Police warning on email infringement notices
1 February 2017
NZ Police are advising the public to carefully review any infringement notices they receive via email, following a recent scam.In the scam people receive an email claiming to be from the Police advising them that they have been issued with an infringement notice, and immedia...