News & resources
All news and media
Displaying 1 – 16 of 56 results
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Access blocked for older browsers from 28 April
26 April 2018
Our hosting provider is changing a configuration to ensure that our websites, and the data hosted on them stay secure. -
Compulsory recall for Takata Alpha type airbags. What you need to know.
4 April 2018
Check if your car is affected. -
Button batteries - safer products and packaging ahead
16 February 2018
In February 2018, Commerce and Consumer Affairs Minister launched a Product Safety Policy Statement designed to get button battery manufacturers and retailers -
Beware of financial loss in love
13 February 2018
MBIE’s Consumer Protection is advising those looking for love online to be watchful for scams, both on dating apps and online.
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Have you been scammed?
23 April 2018
Did you pay money using Western Union between January 1, 2004 and January 19, 2017? -
RealMe scam alert
8 March 2018
People have been targeted by a phishing email stating that the user has a private message and they need to access their RealMe account. -
12 Consumer Tips Christmas 2017
12 December 2017
On the first day of Christmas, Consumer Protection gave to me…
12 tips to enjoy the festive season, worry-free! -
Scam alert - Scammers targeting radio users and licence holders
22 November 2017
Scammers pretending to be from Radio Spectrum Management are targeting radio users and licence holders on social media. -
Motor vehicles among highest reported consumer problems
17 November 2017
Over the next few months Consumer Protection will be running a motor vehicle information programme to help consumers when it comes to buying a car. -
Fraud Awareness Week 12-18 November 2017
10 November 2017
Fraud Awareness Week is a weeklong cross-government initiative aimed to get people talking about scams. -
School resources
22 September 2017
The purpose of this resource is to equip students with the knowledge, skills, attitudes, and values to enable them to be informed and confident consumers. -
Are your products fit for purpose?
4 September 2017
Ever bought something and then later realised that it doesn’t do the job you asked for it to do? The Consumer Guarantees Act (CGA) protects New Zealanders. -
Scam alert - Warning on fake invoices from Corporate Portal
21 August 2017
A scam alert on invoicing scams from Corporate Portal New Zealand. -
25 years of the Banking Ombudsman marks a time to reflect
2 August 2017
Happy birthday to the New Zealand Banking Ombudsman Scheme that today celebrates 25 years of handling consumer banking disputes.