News & updates
Keep up to date with news, updates and scam alerts.
All news and media
Displaying 1 – 16 of 19 results
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Got kids? Go cordless!
29 August 2022
Consumers shopping for new curtains or blinds should choose options that are cordless. -
Your right to stop door knockers
16 August 2022
Changes to legislation offer more protections for residents approached by door-to-door salespeople. -
Consumer challenges grow amid COVID-19 pressures
04 August 2022
Read about the latest consumer research and our campaign to help consumers navigate the impacts of COVID-19. -
Scammers using sophisticated attacks against New Zealanders
17 June 2022
New Zealand banks have joined forces with CERT NZ, Consumer Protection, and Te Tari Taiwhenua Department of Internal Affairs (DIA) to warn Kiwis of new threats -
Phishing makes up most scams reported to CERT NZ
15 June 2022
How to protect your hard earned money from scammers who want it. -
Rise in online scams costs millions
12 November 2021
This week is Fraud Awareness Week and we’re encouraging you to work together to fight scams.
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Survey shows young consumers are at risk
02 August 2021
Insights from the consumer survey highlight a key consumer group is at risk. -
Tips to get it right
09 June 2021
Tips to remind consumers of some of their key consumer rights when it comes to buying online, car purchases and faulty products. -
New Zealand Consumer Survey 2020
24 May 2021
Results of the New Zealand Consumer Survey, conducted every two years by the MBIE’s Consumer Protection team, are available now. -
Recent changes to tenancy law
12 March 2021
Landlords and tenants will be affected by the recent changes to the Residential Tenancies Act 1986. Some changes took effect in August 2020 and February 2021. -
Scam alert - fake identity and donation scam
22 December 2020
Everyone is vulnerable to scams, now more than ever. Netsafe has reported large increases in the number of scam and fraud reports on their website this year. -
Fraud Awareness Week 2020
13 November 2020
This week is Fraud Awareness Week and we’re encouraging people to ‘stop and think - is this for real?’ -
Consumer travel reimbursement scheme – advice about travel refunds and credits
10 September 2020
On 8 September, the government announced a consumer travel reimbursement scheme to assist travel agents with returning refunds and credits. -
New caps on loan fees and interest
29 May 2020
To protect people from excessive interest and fees on credit contracts, the Government has updated the Credit Contract and Consumer Finance Act (CCCFA). -
Trading Standards warns parents and carers not to use inclined sleepers following ban
19 December 2019
Inclined infant sleep products have been banned after being implicated in 73 deaths overseas. -
It’s ‘Good to Know’ about your consumer rights
11 November 2019
Consumer Protection began their first TV campaign this week. The segments emphasise that “it’s good to know your consumer rights”.