Concerned about the quality, price, or timing of a service you've had provided from a business, tradesperson or professional? Use this tool to find out what rights you have to ask for a remedy.

How to resolve your service issue

Answer these questions to find out if you may claim a remedy, for example, work redone or a refund.

Note: Consumer Guarantees Act (CGA) only applies to services provided by businesses. Examples include household plumbing, car repairs, haircuts, and broadband.

1. Who provided the service?