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COVID-19: New Zealand has moved to the traffic light system (COVID-19 Protection Framework). For information on what the traffic light setting is in your region, see the Unite Against COVID-19 website.  

 

Find information on consumer impacts during COVID-19.

A scam or a fraud is any scheme designed to con you out of money or steal your personal information. If someone contacts you unexpectedly – whether over the phone, through the post, by email, on a website, in person or on social media – always consider the possibility that it may be a scam.

Scammers target lots of people, often for small amounts of money. They constantly evolve their approach making scams harder to spot. Most scams come from overseas but they may pretend to be locally based — from a reputable company, bank or government agency, or even from your friends on social media if your account has been hacked. It is very difficult to get your money back once it is sent overseas.

Scams hurt us all. You can protect yourself and others by learning how to spot scams, share what you see and report them.

Together, let's fight scams.

  • Types of scams

    Figure out if you are being scammed and what to do about different types of…
  • Avoiding scams

    Protect yourself with tips on how to reduce your risk and avoid being caught in…
  • Scammed? Take action

    Advice for people caught in a scam and information about who can help.
  • Together, let's fight scams

    Scams hurt us all. They are becoming more common, sophisticated and difficult to spot.