Consumer Rights Finder

If you need help when things go wrong, check your consumer rights and how to protect yourself in the future.

Check your rights with products

Had a delay, issue or fault with a product or vehicle online or in store…
Check your rights with a service provider

Been overcharged? Unsure what to do about poor quality workmanship (performed without reasonable care), incomplete…
Consumer rights when buying a car

Had a breakdown, warranty issue, car repair issue, or other problem with a car you’ve…
Check your rights with flights

Airline lost your luggage? Flight cancelled, delayed, or bumped? Looking for compensation on NZ or…