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    Consumer Rights Finder

    Consumer Rights Finder

    If you need help when things go wrong, check your consumer rights and how to protect yourself in the future.

    On this page

    • Check your rights with products

      Had a delay, issue or fault with a product or vehicle online or in store…
    • Check your rights with a service provider

      Been overcharged? Unsure what to do about poor quality workmanship (performed without reasonable care), incomplete…
    • Consumer rights when buying a car

      Had a breakdown, warranty issue, car repair issue, or other problem with a car you’ve…
    • Check your rights with flights

      Airline lost your luggage? Flight cancelled, delayed, or bumped? Looking for compensation on NZ or…

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