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Guidance for consumers on Cyclone Gabrielle

While businesses are free to set their own prices, there has been some public concern about price increases on goods and services at this time. If you feel you’re being asked to pay too much Report price increases on Price Watch — Ministry of Business, Innovation and Employment

Use this tool to find out if you may claim a repair, refund or replacement.

How to resolve your product issue

Answer these questions to find out if you may claim a repair, refund or replacement from the seller.

Note: Consumer Guarantees Act (CGA) only applies to products bought from businesses, including online traders.

1. Who sold you the product?