COVID-19: New Zealand has moved to the traffic light system (COVID-19 Protection Framework). For information on what the traffic light setting is in your region, see the Unite Against COVID-19 website.
Find information on consumer impacts during COVID-19.
Use this tool to find out if you may claim a repair, refund or replacement.
Answer these questions to find out if you may claim a repair, refund or replacement from the seller.
Note: Consumer Guarantees Act (CGA) only applies to products bought from businesses, including online traders.