News & resources
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Displaying 21 – 36 of 55 results
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Compulsory recall for Takata Alpha type airbags. What you need to know.
4 April 2018
Check if your car is affected. -
Button batteries - safer products and packaging ahead
16 February 2018
In February 2018, Commerce and Consumer Affairs Minister launched a Product Safety Policy Statement designed to get button battery manufacturers and retailers -
Beware of financial loss in love
13 February 2018
MBIE’s Consumer Protection is advising those looking for love online to be watchful for scams, both on dating apps and online.
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Scam alert - Boost your business email security to stop scammers
22 February 2017
Consumer Protection and cloud accounting software company Xero are advising New Zealand business owners to review their email account security following a fraud -
New campaign will power up your consumer knowledge
17 February 2017
Got a consumer rights issue, and don’t know where to turn?Consumer Man and Purchase Woman to the rescue!Many New Zealand consumers are often unaware of their rights when buying goods and services, and this lack of confidence and knowledge can lead to problems that can be avo... -
Scam alert - Elderly New Zealanders scammed for thousands of dollars
16 February 2017
The elderly are the latest victims to be targeted in a recent phone scam resulting in the loss of thousands of dollars.In the scam elderly targets are called by a telco or utility company claiming that there is a problem with their payment, and the service will be cut off im... -
Scam alert: Police warning on email infringement notices
1 February 2017
NZ Police are advising the public to carefully review any infringement notices they receive via email, following a recent scam.In the scam people receive an email claiming to be from the Police advising them that they have been issued with an infringement notice, and immedia... -
Calling all website users
21 December 2016
Please take our quick survey and help us to continue to improve our website. -
12 consumer tips for Christmas
5 December 2016
Know your consumer rights and how to keep safe this Christmas.We have chosen 12 tips to avoid most common consumer issues that come with other festive-season favourite activities. Tis the season to be shopping online. Shopping online can be a very handy way to purchase gifts... -
Prize draws that are too good to be true
22 November 2016
Don't be fooled by holiday prize draw scams that ask you to respond with personal information or money. -
Email scammers are targeting Kiwis
18 November 2016
Two thirds of us have received suspicious emails from unknown people seeking money or personal details in the past year. -
Fake promises and threats over tax
17 November 2016
Beware of fake tax refunds or payment demands from scammers who impersonate Inland Revenue in order to steal your private information. -
Scam alert: Cold callers claiming to be from a government department
17 November 2016
Scammers claiming to be from a government department or using the name of a respected member of society are cold-calling people to ask for personal details.