News & updates

Landlords and tenants will be affected by the recent changes to the Residential Tenancies Act 1986. Some changes took effect in August 2020 and February 2021.

Everyone is vulnerable to scams, now more than ever. Netsafe has reported large increases in the number of scam and fraud reports on their website this year.

This week is Fraud Awareness Week and we’re encouraging people to ‘stop and think - is this for real?’

On 8 September, the government announced a consumer travel reimbursement scheme to assist travel agents with returning refunds and credits.

To protect people from excessive interest and fees on credit contracts, the Government has updated the Credit Contract and Consumer Finance Act (CCCFA).

Inclined infant sleep products have been banned after being implicated in 73 deaths overseas.

Consumer Protection began their first TV campaign this week. The segments emphasise that “it’s good to know your consumer rights”.

A common scam targeting visa-holders is doing the rounds again and Immigration New Zealand (INZ) is urging people to be on the alert and not to be taken in.

The New Zealand Consumer Survey is conducted every two years by Consumer Protection, part of the Ministry of Business, Innovation and Employment.

Scammers claiming to be from The National Cyber Security Centre (NCSC) are calling people to gain remote access to computers.