News & resources
News and media within "All news and updates"
Displaying 1 – 16 of 49 results
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12 Consumer Tips Christmas 2017
12 December 2017
On the first day of Christmas, Consumer Protection gave to me…
12 tips to enjoy the festive season, worry-free! -
Motor vehicles among highest reported consumer problems
17 November 2017
Over the next few months Consumer Protection will be running a motor vehicle information programme to help consumers when it comes to buying a car. -
Fraud Awareness Week 12-18 November 2017
10 November 2017
Fraud Awareness Week is a weeklong cross-government initiative aimed to get people talking about scams.
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Scam alert - Scammers targeting radio users and licence holders
22 November 2017
Scammers pretending to be from Radio Spectrum Management are targeting radio users and licence holders on social media. -
Are your products fit for purpose?
4 September 2017
Ever bought something and then later realised that it doesn’t do the job you asked for it to do? The Consumer Guarantees Act (CGA) protects New Zealanders. -
Scam alert - Warning on fake invoices from Corporate Portal
21 August 2017
A scam alert on invoicing scams from Corporate Portal New Zealand. -
25 years of the Banking Ombudsman marks a time to reflect
2 August 2017
Happy birthday to the New Zealand Banking Ombudsman Scheme that today celebrates 25 years of handling consumer banking disputes. -
Scam alert - Fake jobs on offer in New Zealand
17 July 2017
Scammers pretending to be senior executives are targeting victims with offers of fake jobs in their New Zealand companies. -
Power up on your rights with the Consumer Guarantees Act
30 June 2017
Acceptable quality is when you buy a product and it does what it is meant to. -
Power up on your Consumer Guarantees
18 June 2017
Over the next few months Consumer Man and Purchase Woman, our consumer heroes, will be schooling you on your general rights and responsibilities under the Consumer Guarantees Act. Take our quiz now and test your knowledge! -
Scammers take advantage of WannaCry ransomware attack
17 May 2017
Scammers have been quick to find a way to financially benefit from the recent global ‘WannaCry’ cyber attack that has been targeting older computer operating systems and locking files until a ransom is paid.What’s the scam?Cold-callers are targeting New Zealanders by telling... -
Power up your knowledge with Consumer Rights Day case studies
15 May 2017
Consumer Rights Day is a nationwide roadshow run regularly by the Consumer Protection team. It brings together speakers from a broad range of organisations to present to community advisers who have clients with consumer-related complaints.Attendees can build on their exist... -
National Consumer Survey 2016
8 May 2017
National Consumer Survey is a survey conducted by the Consumer Protection team, part of the Ministry of Business, Innovation and Employment. In 2016 we surveyed more than 1,200 New Zealanders to gain a better understanding of what consumers know about their rights, where the...