There are many different types of scams, and they have become more sophisticated over time.

If someone contacts you unexpectedly – whether over the phone, through the post, by email, on a website, in person or on social media – always consider the possibility that it may be a scam.

Scammers go to great lengths to appear trustworthy but there are things you can do to recognise and take action against scams. If it’s possible you are being scammed, figure out what’s happening and what you can do about it.

Watch the video below for more information on common characteristics of scams and how to spot them.


Larson: 14, 15, new record!

Officer: Fools

Chief: Settle down, settle down. Compose yourself Smith, you look unwell. Sanders, what's happening across town?

Sanders: We've had 400 unexpected cases this week.

We've had phone calls emails through here. We've had door knocking through here.

It's all centring a big spike right here.

Chief: I think you are getting a sense of things. Smith, Larson, I need updates. How'd the bust go?

Larson: "Operation Hoover" Ma'am, mission accomplished.

We staked it out in the morning and saw the deal go down.

Scammer: Hi!

Smith: He had the whole offer down pat.

The top-of-the-line vacuum cleaner, deal of a lifetime.

Chief: And how did the undercover do?

Larson: She played her role quite well Ma'am and we got to say...

The scammer looked legitimate; he had the uniform, the ID.

Chief: And you got it all on tape?

Smith: Hidden camera Ma'am it's all on record.

Smith: It was the perfect scam Ma'am.

Larson: Until we busted him.

Chief: Well done team. Now, a good scam is?

Officer: Unexpected Ma'am.

Chief: Smith?

Smith: Too good to be true Ma'am.

Chief: Finally, Larson...

Larson: Looks legit ma'am.

Chief: Now get out there and bust some scams!

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