Types of contracts
Contracts can be in writing, verbal or electronic.
Standard form contracts
A standard form contract is an agreement in which the terms haven't been negotiated, e.g. the agreement is offered on a take it or leave it basis. The terms can be in a separate document, or on the back of things like tickets, quotes, terms of trade or invoices.
Standard form contracts are common, e.g. rental car agreements, gym memberships, TV subscriptions, gas and electricity contracts, finance agreements and retirement home contracts.
Negotiated contracts involve you and the seller negotiating terms before agreeing to the contract, e.g. if you buy a car but make the purchase conditional on mechanical checks. They are less common for consumer products and services than standard form contracts.
A verbal contract is binding as soon as you accept an offer from a seller, or as soon as a seller accepts your offer.
Electronic contracts are made by email and online forms (e-commerce) and social media, e.g. Facebook (f-commerce). They are all legally binding as long as they are validly made.
Online safety laws and rules
Quotes and estimates are statements about the price of the product of service, with rules for both you and the provider. Read about your rights and responsibilities:
Quotes and estimates