News & resources
News and media within "All news and updates"
Displaying 17 – 32 of 59 results
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Consumer Credit Law Review – have your say
2 July 2018
MBIE is seeking public feedback on a review of New Zealand’s consumer credit regulation. -
Compulsory recall for Takata Alpha type airbags. What you need to know.
4 April 2018
Check if your car is affected.
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Power up on your rights with the Consumer Guarantees Act
30 June 2017
Acceptable quality is when you buy a product and it does what it is meant to. -
Power up on your Consumer Guarantees
18 June 2017
Over the next few months Consumer Man and Purchase Woman, our consumer heroes, will be schooling you on your general rights and responsibilities under the Consumer Guarantees Act. Take our quiz now and test your knowledge! -
Scammers take advantage of WannaCry ransomware attack
17 May 2017
Scammers have been quick to find a way to financially benefit from the recent global ‘WannaCry’ cyber attack that has been targeting older computer operating systems and locking files until a ransom is paid.What’s the scam?Cold-callers are targeting New Zealanders by telling... -
Power up your knowledge with Consumer Rights Day case studies
15 May 2017
Consumer Rights Day is a nationwide roadshow run regularly by the Consumer Protection team. It brings together speakers from a broad range of organisations to present to community advisers who have clients with consumer-related complaints.Attendees can build on their exist... -
National Consumer Survey 2016
8 May 2017
National Consumer Survey is a survey conducted by the Consumer Protection team, part of the Ministry of Business, Innovation and Employment. In 2016 we surveyed more than 1,200 New Zealanders to gain a better understanding of what consumers know about their rights, where the... -
Fake emails from “Consumer Affairs”
30 March 2017
We’ve received reports from business owners who have received emails from a sender claiming to be “Consumer Affairs”.Emails come from compt.dept.sr@outlook saying they work on behalf of Consumer Affairs and the company they work for has a complaint lodged against the busines... -
Scam alert - Gmail tech support website not all it appears
14 March 2017
Some websites are cleverly designed to appear legitimate, but a few easy checks can uncover a different story.Scammers can quickly set up websites that use familiar logos and colours that act as ‘phishing’ sites, designed to lure in unsuspecting targets for scamming. A site ... -
Real-life case studies the focus at Christchurch Consumer Rights Day
6 March 2017
Consumer Rights Day is a regular nationwide roadshow run by the Consumer Protection team and brings together speakers from a broad range of organisations to present to community advisers who regularly deal with clients that have consumer-related complaints.Attendees can buil... -
Scam alert - Boost your business email security to stop scammers
22 February 2017
Consumer Protection and cloud accounting software company Xero are advising New Zealand business owners to review their email account security following a fraud -
New campaign will power up your consumer knowledge
17 February 2017
Got a consumer rights issue, and don’t know where to turn?Consumer Man and Purchase Woman to the rescue!Many New Zealand consumers are often unaware of their rights when buying goods and services, and this lack of confidence and knowledge can lead to problems that can be avo...