Choose a provider and plan
Shop around to find the best deal for the services available in your area. Some companies offer bundle deals if you sign up for more than one service.
To decide which provider and offer suits you best, think about:
- How much you can afford. Compare price plans from different providers.
- What you use your phone or internet for, eg calls, emails, streaming movies, online gaming.
- What arrangement suits you best, eg fixed-term, open-term, pay as you go.
- Coverage in your area. Some areas don’t get good mobile reception or fast internet speeds. Don't pay for a service you won't be able to fully use.
Plan types and pay as you go
There are different options to think about when it comes to the type of plan you choose. Think about your needs and budget.
Reception and speed
Before signing up, ask the company which areas their network covers. Most phone and internet providers have address checking tools on their websites. If new to an area, ask neighbours which service they use.
National broadband map(external link) — InternetNZ
Fibre/ultra fast broadband works on fibre optic cables. It is the most reliable and gives you faster download and upload speeds. Not available in all areas of New Zealand. About three quarters of the country should have access to it by 2020.
Fixed wireless connects your home to the internet
VDSL runs on the copper telephone lines used for landline calls. If fibre isn't available, this can be the next best option if you use a lot of data, eg for streaming TV, video calling and gaming.
Connection speed depends on how far you live from the telephone exchange. The closer you live, the faster your connection. The further away you are, the slower it will be.
ADSL also uses copper telephone lines.If you don't use much data, eg emails and browsing websites only, this may be enough for you. Again, connection speed depends on how far you live from the phone exchange.
Commerce Commission's video and fact sheet can help you decide.
How do I choose my broadband(external link) — Commerce Commission