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    Phone, mobile and internet

    Common contract issues and what to do. Plus choosing the right provider and plan.

    • Choosing a provider and plan

      Phone and internet plans. What to look out for, and what could cost you money.
    • Slow internet and installation delays

      What can cause delays and slow internet speeds, and what you can do about it.
    • Mobile phone not working

      Your mobile issue could be the phone or the network. Who to talk to and…
    • Unexpected charges

      Disputing your bill, what could cost more and understanding your billing period.
    • Cancel your plan

      Avoid charges by finding the best time to cancel. Check your terms and conditions.
    • Steps to making a complaint

      Dealing with phone and internet problems — who to talk to, common problems and complaining…

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