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    Home renovation and repair

    ​Understand contracts, estimates and quotes. Plan for a smooth running job, keep work on track and sort out problems with your tradesperson or builder.

    On this page

    • Emergency repairs

      Steps to make make your building safe and what to check before you make repairs.
    • Estimates and quotes

      An estimate is a best guess of how much a job might cost.​ A quote…
    • Hire a builder or tradesperson

      Always hire registered or licensed tradespeople for restricted building work. You will have more rights…
    • Building contracts

      ​You must have a written contract for any building work that costs more than $30,000,…
    • Plan a renovation

      ​Things to check and consider for your building project before you can start hiring designers…
    • Keeping projects on track

      ​When building work is about to start, make sure everyone knows what is happening and…
    • Building materials, fixtures and fittings

      ​Before choosing any materials or fixtures, talk to your contractor and do your research.
    • Communicate for a smooth job

      ​Keep things on track with your tradesperson with regular, open communication. Know what to expect…
    • Sign off and certificates

      Collect proof that work completed is authorised and safe.
    • Dealing with disputes

      How to resolve issues with a tradesperson and how to take your dispute further.
    • Report a tradesperson

      If you think a tradesperson is unregistered, has behaved unethically or done a poor job,…
    • Issues after your building work has finished

      You have rights if things go wrong – the law provides protection if building work…

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