Help by product & service
Find out what to do when buying good and services, including your consumer rights, tips on making smart decisions, and what to do if things go wrong.
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Buying or renting a house
Your rights, helpful hints, and what to do if something goes wrong when you buy… -
Home renovation and repair
Understand contracts, estimates and quotes. Plan for a smooth running job, keep work on track… -
Cars
Find out what you need to know before buying a car, and how to solve…
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Phone, mobile and internet
Common contract issues and what to do. Plus choosing the right provider and plan. -
Electronic devices and appliances
Phones, ovens, TVs, computers, fridges, dryers. Your consumer rights if devices or appliances break or… -
Electricity and gas services
Choose an electricity or gas retailer and know what to do if things go wrong. -
Streaming and downloads
Your rights with digital products, eg e-books, movies, songs, and smart products (Internet of things). -
Health and disability service
What to do if you have a problem with a health or disability care provider,… -
Lawyers and accountants
Professional standards, and what to do if they aren't met. Your rights if you have… -
Flights, tickets and events
Book with confidence, know your rights and how to sort out problems with airline tickets,… -
Borrowing money
Solve problems when you owe money for loans, fines or if you buy on credit. -
Managing money
Your rights with investment, insurance and financial advice.