• Consumer laws

    Laws that protect you when buying from, or sharing your information with, businesses selling in...
  • Ways to buy and pay

    What to consider when buying online and in person — plus different payment methods.
  • Guide to buying smart

    Making good decisions — about signing contracts, getting quotes, claiming on warranties and more.
  • Common consumer issues

    How to handle common problems with products, services, or the people who sell them.
  • How to complain

    Steps to take if you have an issue with an NZ product or service.
  • Scamwatch

    How to recognise, avoid, and take action against scams, protect personal information, and prevent identity...
  • COVID-19

    Consumer information during the current COVID-19 Alert Levels in New Zealand. This includes how businesses...