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    Online shopping

    What to know before buying online, your rights, and what to do if there are issues.

    On this page

    • Check before you buy online

      Online shopping scams are designed to get you to act quickly and pay money before…
    • Know your rights when shopping online

      This page explains when New Zealand consumer laws do and do not apply.
    • What to do if something goes wrong with an online purchase

      If something goes wrong with an online purchase, there are steps you can take to…
    • Report a scam

      If you think you’ve been scammed, for example, after clicking a link in a message…

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