2. Terms and conditions
Have the students choose an item they may wish to purchase online and go to a website where the item is available for sale. They must then locate the terms and conditions of sale that apply to the item they are considering purchasing.
Have the students identify:
- a positive term or condition of the sale
- a term or condition of the sale they didn’t understand
- a term or condition of the sale they consider to be unfair
- a term or condition of the sale that was interesting.
In small groups the students can feedback and discuss their findings, noting similarities and differences in the contracts of sale they investigated.
3. Unfair contracts terms
Discuss how contracts may sometimes be unfair. Have students list possible terms and conditions that could be unfair. They can then read through the information on the Commerce Commission fact sheet, Consumers and Unfair Contract Terms(external link) to find out what they can do should they believe a contract is unfair.
As a class exercise summarise why it is important that consumers understand the terms and conditions of a sale.
Discuss other information that consumers should seek before agreeing to a significant purchase. This includes:
- product information
- price comparisons
- the reputation of the retailer.
Have the students view the Commerce Commission video clip It’s All Good – Episode 9 [2 mins 16] to introduce an example of a dispute about a contract of sale.