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    3. Complying with consumer laws

    Complying with consumer laws

    What “faulty” means for services, plus what you must do for customers if the work you do is substandard.

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    • Obligations under the Consumer Guarantees Act

      The rules on what you must provide for customers, and when customers have rights to…
    • Obligations under the Fair Trading Act

      The rules on how you can sell, advertise and talk about products and services, plus…
    • Understanding product safety

      What businesses must do to ensure their products are safe, including legal requirements.
    • Other relevant consumer laws

      Rules on pricing, privacy, product safety and correct measurements, plus requirements for vehicle traders and…

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