Business guidance
What consumer law means for business, rules to follow and how to resolve customer complaints and supplier issues.
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Complying with consumer laws
What “faulty” means for services, plus what you must do for customers if the work… -
Customer returns and complaints
Dealing with complaints, understanding when to resolve an issue and providing remedies for faulty products… -
Solving problems with suppliers
Your rights when there's a problem with something you've bought for your business from a…