Customer returns and complaints
Dealing with complaints, understanding when to resolve an issue and providing remedies for faulty products and services.
-
Dealing with complaints and bad reviews
Keep your customers happy by dealing with their complaints quickly and efficiently. This doesn’t mean... -
Understanding when to resolve an issue
When you must provide a remedy to a customer’s problem — and times when it’s... -
Providing remedies for faulty products
What “faulty” can mean, plus when to provide a remedy in the form of a... -
Providing remedies for faulty services
What “faulty” means for services, plus what you must do for customers if the work...