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Before a big purchase, work out what you need. Then research products, prices and suppliers...
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What to do if you don't get good customer service.
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Save receipts or invoices for products or services so you can find these documents again...
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Most prices are fixed in New Zealand. You can try to negotiate, but the seller...
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If paying by credit or debt, add up all costs, eg interest and any fees,...
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Estimates give a rough idea of the cost. Quotes are generally a confirmed maximum price.
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A binding contract can be verbal, in writing or electronic. You can only cancel a...
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Manufacturer's and extended warranties should give extra protection — above what you get with consumer...
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Parallel imports are genuine products, but the seller isn't an authorised dealer of that brand.
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How to keep your personal information safe and secure when buying products and services.
