Ministry of Business, Innovation and Employment's policy about personal information provided through the Consumer Protection website, and our copyright statement.
Personal information sent to the Ministry of Business, Innovation and Employment by email or by submitting information on a form to us through the Consumer Protection website is not disclosed to any other party.
If your email needs to be referred to another agency for assistance or response, we will contact you for permission to do this. The information you provide maybe kept on file for future reference to help us monitor consumer issues and problems.
Browser cookies are used by this website to provide the Ministry with information about site usage and improve the service offered to site visitors. Cookies are small files which are sent by a website and stored on your computer's hard drive. The data is collected and aggregated prior to use. Cookies from this site are not used to gather or allow the gathering of any personally identifiable information and are not used to track individual user activity around this site.
You may manually disable cookies at any time – check your browser's "Help". This will not affect your ability to view the site.
MBIE websites have security measures in place to prevent the loss, misuse and alteration of information under our control. In order to maintain the cyber security of MBIE systems and information, MBIE systems are subject to ongoing monitoring (including activity logging), analysis and auditing. We may use information about your use of our websites and other IT systems to prevent unauthorised access or attacks on these systems or to resolve such events. We may use this information even if you are not involved in such activity. MBIE may utilise services from one or more 3rd party suppliers to monitor or maintain the cyber security of its systems and information. These 3rd party suppliers will have access to monitoring and logging information as well as information processed on MBIE websites and other IT systems.
Except where indicated, material on this website is subject to Crown copyright and is maintained by the Ministry. This material may be reproduced for non-commercial use without formal permission or charge, provided the material is reproduced accurately and not used in a derogatory manner or misleading context. Where the material is being published or issued to others, the source and copyright status must be acknowledged. Material on this website must not be used in a commercial context unless the written permission of the Ministry has been obtained.
For material on this website that is subject to Crown copyright and maintained by another government organisation, authorisation to reproduce such material must be obtained from that organisation.
For material on this website that is identified as being the copyright of a third party, authorisation to reproduce such material must be obtained from the copyright holder concerned.
The Ministry holds copyright or licensing rights to all images on this website, including the Consumer Protection logo, except where expressly noted. Images on this website must not be used or reproduced for any purpose, including personal or educational use, unless the written permission of the Ministry has been obtained.
For permission to reproduce information or images on this website, please contact Consumer Protection.