Hot water bottles for sale must meet the specified version of the British Standard. New hot water bottles that do not meet this standard are banned under an Unsafe Goods Notice.
View the Unsafe Goods Notice - Hot Water Bottles.
The import and sale of hot water bottles that don't meet the specified standard were banned following incidents where hot water bottles split, perished or leaked, and in some cases caused serious burns.
It was found that in some brands of hot water bottles, the rubber or PVC was too thin making them prone to failure. Many of these were marked as complying with the British Standard, but on closer inspection didn't appear to meet the standard.
New hot water bottles are subject to an Unsafe Goods Notice, which bans the import and sale of hot water bottles that do not meet the British Standard (BS 1970:2012).
Using a hot water bottle safely
Check the safety standard on your rubber or PVC hot water bottle. This should be permanently marked on the bottle – usually stamped on the bottle neck. The accepted versions of the standard are British Standard BS 1970:2012, BS 1970:2006 and BS 1970:2001. All new hot water bottles available for sale should only have BS 1970:2012 marked on the neck.
If you are unsure whether the standard listed on the bottle is genuine, either dispose of the hot water bottle or report it to the Commerce Commission.
Always be careful when filling and using hot water bottles.
Use a cover or wrap the bottle in a towel before using – this will help prevent burns.
Check hot water bottles regularly for any splits or perishing – if its split or perished, replace it with a new one.
Make sure the top is firmly closed before using.
For children and the elderly, use the bottle to warm the bed, then remove before the person gets into bed.
Never use boiling water to fill your hot water bottle as this can cause the bottle to split or leak. Very hot water is fine to use.
Do not lie or sit on the hot water bottle.
Do not overfill.
Do not use a hot water bottle that is showing signs of wear or splitting – replace it with a new one.
Got a problem with a hot water bottle
Under the Consumer Guarantees Act you can get a refund, replacement or compensation if goods are unsafe.
Find out whether you can get a refund and how to do it.
If you have a safety problem with a hot water bottle, you can report it to Trading Standards.
Report an unsafe good.