Trading Standards work is done by a team within the Ministry of Business, Innovation and Employment (MBIE).

This page gives information about how to contact us.

Head Office contact information

15 Stout Street
PO Box 1473
Wellington 6140
New Zealand

Report an unsafe product, make a weight or measure or fuel quality complaint

Telephone: 0508 627 774 (toll-free in New Zealand)

International Clients: 00 64 3 962 2580

You can also complete our online safety incident form to report an unsafe product.

Email: You can email us at