You can use the Disputes Tribunal as an informal, inexpensive, quick forum to resolve claims involving products, services or property up to $15,000 or up to $20,000 if both parties agree.
There no lawyers or judges, disputes are heard by a trained referee, The referee works with both sides to try to reach an agreement. If they can't agree, the referee can make a binding decision.
The Tribunal can deal with a wide range of disputes including:
The Tribunal can’t deal with disputes relating to:
There is a filing fee to make a claim. The latest fees are available on the Ministry of Justice website(external link).
When deciding on a dispute a referee can make an order:
Either party can apply to the Disputes Tribunal for a rehearing within 28 days of the order or agreed settlement if they believe:
A District Court Judge will decide whether or not there are grounds for an appeal.
Information about the Disputes Tribunal including applying online can be found on the Ministry of Justice website.