The next steps to take if you are unable to resolve an issue with a electrician.
The Electrical Workers Registration Board(external link) if you’re worried about the safety of any electrical work.
Energy Safety(external link) if you think electrical work or an electrical appliance is unsafe.
The Disputes Tribunal(external link) or the District Court(external link) to make a claim if you are unable to resolve the complaint.
The Commerce Commission(external link) if you wish to report a business for false or misleading statements or conduct.
The Privacy Commissioner(external link) if you believe an electrician has interfered with your privacy.
The EWRB will investigate disciplinary offences, including work done negligently or incompetently. They may also take enforcement action against the electrician such as:
The EWRB investigations complaints about what a registered or unauthorised worker did when they carried out electrical work or gave instructions for the work to be carried out.
The Disputes Tribunal deals with claims up to $15,000 (or $20,000 if both parties agree). The District Court deals with claims over $15,000.
The EWRB doesn’t provide individuals with compensation for losses or damages.
Provides information on training and qualification for electricians and how to make a complaint against an electrician.
Visit the website(external link)
Provides information about its role as the electricity and gas regulator and how to report an accident or unsafe installation or product.
Visit the website(external link)
Phone: 0508 377 463.
The Ministry of Justice website provides information on the Tribunal and how to apply.
Visit the website(external link)
Information about your local District Court can be found on the District Courts of New Zealand website.
Visit the website(external link)
Provides information on the Privacy Act and how to make complaints about breaches of the Act.
Visit the website(external link)
Phone: 0800 803 909
Provides information how to make a complaint if you feel a business is not complying with the Fair Trading Act.
Visit the website(external link)
Phone: 0800 943 600
Email: contact@comcom.govt.nz