The next steps to take if you are unable to resolve an issue with online and print media.
The New Zealand Press Council(external link) if you are unhappy with the content of print media, such as newspapers, magazines, and their websites that publish news content.
The Commerce Commission(external link) if you wish to report a business for false or misleading advertising under the Fair Trading Act.
New Zealand Press Council (NZPC) The Press Council investigates complaints that published material in:
doesn't meet its principles and standards.
All these complaint processes are free.
These complaint bodies generally don’t have the authority to award financial compensation, damages or get you a refund. If you wish to get compensation or a refund, you will have to bring a claim in the Disputes Tribunal(external link) or the District Court(external link).
If you wish to complain to the New Zealand Press Council, you must do so within one calendar month generally from the date of publication, or up to two years if the article is still online OR within two calendar months for a complaint about non-publication.
Provides information for standards and how to make a complaint.
Provides information how to make a complaint if you feel a business is not complying with the Fair Trading Act.