Got a consumer rights issue, and don’t know where to turn?

Consumer Man and Purchase Woman to the rescue!

Many New Zealand consumers are often unaware of their rights when buying goods and services, and this lack of confidence and knowledge can lead to problems that can be avoided.

Meet the consumer heroes, Consumer Man and Purchase Woman. These characters are part of a new Consumer Protection public awareness campaign full of easy tips that you can use to power up your consumer knowledge, and become a confident consumer.

By knowing your consumer rights you can manage tricky situations like:

You’ll see Consumer Man and Purchase Woman featuring in print and digital ads and on social media with general messages about consumer awareness.

They'll also be raising awareness about the Consumer Guarantees Act, identifying scams and the importance of doing your homework before buying a used car