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Guidance for consumers on extreme weather events

While businesses are free to set their own prices, there has been some public concern about price increases on goods and services at this time. If you feel you’re being asked to pay too much Report price increases on Price Watch — Ministry of Business, Innovation and Employment

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Flights, tickets and events

Book with confidence, know your rights and how to sort out problems with airline tickets, concerts and gigs. Dealing with the ticket or travel agent, asking your bank for a chargeback, and what to do if you need to take it further.

  • Flights, cancellations and delays

    Cancelled and bumped flights and delays. Lost luggage. Your rights and what to do.

  • Event tickets

    Tickets sales and resales. Scalping, postponed events and cancellation. What to do if things go…

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