Buying a car is a big investment, so it's worth taking time to do your research and know your rights.

Your rights depend on:

  • whether you are buying a new or used vehicle
  • whether you bought it from a dealer or privately
  • what you are going to use the vehicle for, eg personal or business use
  • what sort of vehicle it is, ie commercial, industrial or domestic.

You may have remedies under the Consumer Guarantees Act and other consumer laws for new or used vehicles if a dealer supplied you with the vehicle, and it was for personal, domestic or household use (consumer products or services). However, that’s only if the dealer did not meet certain consumer guarantees or promises