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Guidance for consumers on extreme weather events

While businesses are free to set their own prices, there has been some public concern about price increases on goods and services at this time. If you feel you’re being asked to pay too much Report price increases on Price Watch — Ministry of Business, Innovation and Employment

Transcript of video

Pe a e faatau mai se oloa pe totogi mo se auaunaga, e iai tulafono e puipuia au aiātatau o se tagata faatau.

Lona uiga, e iai mea patino e te faatalitalia. E puipuia e le tulafono o le Consumer Guarantees Act au aiātatau, pe a e faatauina se oloa mai se pisinisi o fefaataua'iga, e pei o se faleoloa, pe totogi se isi e faatino se auaunaga, e pei o le pisinisi faufale po'o le pisinisi su'isu'i.

E tele au aiātatau o se tagata faatau, ae iai lava aiātatau ia e nofouta iai. Pe a e totogia ni oloa ma auaunaga, e te faatalitalia na mea ia saogalemu, o loo tulaga lelei mo le faaaogā, ma leai se faaletonu. E tatau foi ona fetaui ma le manaoga na totogi ai. Lona uiga o le mea na e totogia e tatau ona faatino ai le galuega na fua i ai lona fausaga — e pei o se tipoti, e tatau ona faapuna ai le vaivela, ma apa atofale e tatau ona malu ai le fale pe a timu.

Afai e te totogia se mea ae lē ola, e vave gau pe ta'e, pe lē o mafai ona faatino ai le mea na fuafua e fai ai, e mafai ona e alu e ave e toe lipea, toe sui mai i se isi mea, o nisi foi taimi e toe faafoi mai lau tupe, mai le tagata na faatau mai ai poo le vaega e ana le auaunaga.

E faato'ā puipuia oe e le tulafono o le Consumer Guarantees Act, pe a e faatauina se mea mai se pisinisi o fefaataua'iga i Niu Sila — e lē o aofia ai lou faatauina o se mea mai se isi tagata pe na faatau mai se isi atunuu.

Afai e faaletonu se mea na e faatauina, poo se auaunaga na e totogia, manatua o loo iai tulafono e puipui ai au aiātatau o se tagata faatau.

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