• Consumer Guarantees Act

    Your rights under the Consumer Guarantees Act when you have a problem with a product or service you've paid for.
  • Fair Trading Act

    Your rights under the Fair Trading Act, including banned trading conduct and special protection for certain consumer sales.
  • Credit and finance

    Your rights under the Credit Contracts and Consumer Finance Act when agreeing to a credit contract. And the responsibilities lenders have to ensure your loan or credit is fair.
  • Online safety

    Your rights under the Harmful Digital Communications Act, the Unsolicited Electronic Messages Act, and the Electronic Transactions Act.
  • Contracts and sales agreements

    Your rights to cancel a contract under the Contractual Remedies Act. And the rules protecting young people under the Minors' Contracts Act.
  • Consumer information and product safety standards

    Consumer Information Standards, Product Safety Standards, and Unsafe Goods Notices help to protect consumers.
  • Other consumer-related laws

  • Policies