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    Consumer representation

    Find out about being a consumer representative, including how to apply and what's involved in the role. Also, information for people wanting to recruit a consumer representative.

    On this page

    • What is consumer representation?

      Effective consumer representation contributes to better decision-making. Consumer representatives may be members of a board…
    • Apply to be a consumer representative

      How to apply to be a consumer representative, and what information we need from you.
    • Being a consumer representative

      Roles and responsibilities of a consumer representative, including conflicts of interest, being effective in meetings,…
    • Consulting with consumers

      How to consult effectively with consumers in your role as a consumer representative.
    • Recruiting effective consumer representatives

      Why you should use a consumer representative, how to recruit an effective consumer representative, and…
    • Guidelines for chairpersons

      How chairpersons of boards and committees can help consumer representatives to be effective, and information…

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