Consumer representation

What is consumer representation?

Effective consumer representation contributes to better decision-making. Consumer representatives may be members of a board...
Apply to be a consumer representative

How to apply to be a consumer representative, and what information we need from you.
Being a consumer representative

Roles and responsibilities of a consumer representative, including conflicts of interest, being effective in meetings,...
Consulting with consumers

How to consult effectively with consumers in your role as a consumer representative.
Recruiting effective consumer representatives

Why you should use a consumer representative, how to recruit an effective consumer representative, and...
Guidelines for chairpersons

How Chairpersons of boards and committees can help consumer representatives to be effective, and information...

For general enquiries please contact us

Find out about being a consumer representative, including how to apply and what's involved in the role. Also, information for people wanting to recruit a consumer representative.