Consumer representation

Find out about being a consumer representative, including how to apply and what's involved in the role. Also, information for people wanting to recruit a consumer representative.

What is consumer representation?

Effective consumer representation contributes to better decision-making. Consumer representatives may be members of a board...
Apply to be a consumer representative

How to apply to be a consumer representative, and what information we need from...
Being a consumer representative

Roles and responsibilities of a consumer representative, including conflicts of interest, being effective in meetings,...
Consulting with consumers

How to consult effectively with consumers in your role as a consumer representative.
Recruiting effective consumer representatives

Why you should use a consumer representative, how to recruit an effective consumer representative, and...
Guidelines for chairpersons

How Chairpersons of boards and committees can help consumer representatives to be effective, and information...